Re: Abnormal Mystery Lottery users (translation)
the following is a translation of a notice that is currently only available on the Korean Hive bulletin board, regarding an incident that has occurred on the East Asia server. it is being translated here for visibility and accessibility for audiences outside of Korea. to leave a comment for the operators, please see the original notice.
[Notice] Information regarding abnormal users of the Mystery Lottery
Hello. This is Dragon Village Collection.
We would like to inform you of the details we have confirmed regarding the Mystery Lottery-related account on the East Asia server, as identified through reports on the official forum.
Based on the information provided, we have confirmed that the account in question is a test account used for functionality verification during live maintenance.
In accordance with our in-game operational policy, test accounts are strictly prohibited from engaging in any activities that affect regular Tamers' gameplay, such as participating in ranking systems or utilizing trading features. Additionally, testing is conducted only during the maintenance period, and we adhere to the principle of resetting data before the maintenance concludes.
We are currently conducting a detailed log analysis and identifying the cause regarding the 'Mystery Lottery' usage history of the account in question.
We sincerely apologize for causing concern to Tamers. We will provide further details regarding the cause and measures to prevent this from reoccurring through an announcement as soon as the situation is fully resolved.
Thank you. |
update: a follow-up notice has been posted. it can be found in English here.
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