Regarding Accounts After Region Integration (Updated as of Mar. 12, 7:40 AM PDT / 2:40 PM UTC)
Hello, Architects.
First of all, we would like to thank all Architects who patiently waited for the region integration.
Currently, when the integrated build is first installed and launched in a country other than Japan, the game may start with a guest account, which can make it seem as though your existing data has been reset. Therefore, we would like to guide you on how to access your account.
▶ After completing Tutorial 1-1 → Go to 三 (Menu) > Settings > Account → Log out → Log in using the method you previously used.
* If you are unable to log out through the path mentioned above, please delete the guest account via [Delete Account] and then select your login method.
* Please make sure that your actual account in use is not deleted.
* If the account you were using was linked to two or more login methods, your data may have been transferred to only one of them. In this case, please try signing in with your other linked login method to check. (Updated as of Mar. 12, 7:40 AM PDT / 2:40 PM UTC)
Example: If your account was linked to Google Play Games / Hive and your account data does not appear when signing in with Google Play Games, please log out and then try signing in with Hive.
We apologize for any confusion this issue may have caused. Please follow the instructions above to safely access and confirm your data.
If you have any inquiries related to account usage, please contact Customer Support and include the information of the account you previously used.
※ Before the integration, if multiple regional accounts were linked to the same login method, as previously announced, account data transfer may have been performed selectively, or in some cases certain information may have been lost.
[View the Advance Notice on Account Handling for Regional Integration]
Thank you.
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