Hello,

This is Dragon Village Collection.

As the summer heat starts to fade, we are now in the bountiful season of autumn.

In Korea, there is a holiday called Chuseok around this time of year. 

During the Chuseok holiday, the customer service center will prioritize payment and critical inquiries, so responses may take some time.

Inquiries submitted will be handled sequentially starting from September 19th, and we will do our best to resolve issues as quickly as possible, so we kindly ask for your patience.

We sincerely thank all Tamers for your continued love and support for Dragon Village Collection.