[Notice] Google Play Games Account Re-Migration #4 (Mar. 25 PDT / Mar. 26 UTC)
Hello, Architects.
Maintenance will be conducted to support Google Play Games account linking.
Please read on for more details.
■ Maintenance Period
- Mar. 25, 4:55 PM – 10:00 PM PDT / Mar. 25, 11:55 PM – Mar. 26, 5:00 AM UTC
* For accounts that have already been successfully migrated to the integrated build via the 'previous' mobile build (excluding those affected by the Google Play Games linkage issue), please continue playing STARSEED: ASNIA TRIGGER without unlinking or deleting your account.
■ Update Details
- 4th round of Google Play Games account re-migration
※ IMPORTANT
- Those who are still unable to link their accounts after the 1st, 2nd, and 3rd migration maintenance are advised to carefully check the following:
① In the previous app, go to Settings > Account and check whether your account is linked to Hive or Google.
If your account in the previous app was not linked to a Hive or Google account, data migration cannot proceed.
In this case, please create a new account (Hive/Google) and link it first.
② Please do not log in to or link the Integrated App with the new account (Hive/Google) linked in Step ①.
If a Hive or Google account has any login history in the Integrated App, data migration cannot proceed.
Please create a new account (Hive/Google), complete the account linkage, and then wait until the maintenance.
* To ensure a successful migration, please create and link a new account (Hive/Google).
* Before the maintenance on Mar. 25 PDT / Mar. 26 is completed, the newly created account (Hive/Google) used for linking must have no login history in the integrated app. If there is any login history, data migration will not be possible.
Please make sure to follow the previously provided instructions and complete the necessary steps before the maintenance begins.
If you are still unable to complete the migration during this 4th maintenance, additional support will be provided through the 5th round and individual inquiries.
Category | Re-Linking Availability Period * Applies only to users linked exclusively to Google Play Games | Maintenance & Availability Schedule |
#1 | Mar. 17, 9:30 AM - Mar. 18, 4:55 PM PDT / Mar. 17, 4:30 PM - Mar. 18, 11:55 PM UTC | During the maintenance on Mar. 18, 4:55 PM PDT / 11:55 PM UTC |
#2 | After the maintenance on Mar. 18 - Mar. 19, 10:00 PM PDT / Mar. 20, 5:00 AM UTC | During the maintenance on Mar. 19, 10:00 PM PDT / Mar. 20, 5:00 AM UTC |
#3 | After the maintenance on Mar. 19 - Mar. 22, 10:00 PM PDT / Mar. 20 - Mar. 23, 5:00 AM UTC | During the maintenance on Mar. 22, 10:00 PM PDT / Mar. 23, 5:00 AM UTC |
#4 | After the maintenance on Mar. 22 - Mar. 25, 4:55 PM PDT / Mar. 23 - Mar. 25, 11:55 PM UTC | During the maintenance on Mar. 25, 4:55 PM PDT / 11:55 PM UTC |
#5 | After the maintenance on Mar. 25 – Mar. 29, 10:00 PM PDT / Mar. 26 – Mar. 30, 5:00 AM UTC | During maintenance on Mar. 29, 10:00 PM PDT / Mar. 30, 5:00 AM UTC |
* We are currently preparing individual support through customer inquiries. Further details will be provided in a future notice.
Thank you.
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