Emergency Maintenance Completed as of Aug. 5 PDT / Aug. 6 UTC
Hello, Architects.
Emergency maintenance that began on Aug. 5, 6:16 PM PDT / Aug. 6, 1:16 AM UTC has been completed.
We sincerely apologize for the unexpected downtime and for not being able to notify you in advance.
Please read on for more details.
[Maintenance Details]
* Maintenance Period
Aug. 5, 6:16 PM PDT – 9:30 PM PDT / Aug. 6, 1:16 AM – 4:30 AM UTC
* Update Details
1. Fixed an issue where World Arena Season Rewards could be claimed multiple times from the Mailbox.
: World Arena Season Rewards that were incorrectly delivered to the Mailbox on Aug. 5, 5:00 PM PDT / Aug. 6, 12:00 AM UTC could be claimed multiple times.
We conducted emergency maintenance to halt the distribution and retrieve unintended rewards.
: Incorrect rewards from a season that hadn't yet begun were successfully retrieved during the maintenance.
All items and currencies currently in your possession are functioning as intended.
- Accounts where the retrieval has not yet been completed are temporarily restricted. These restrictions will be lifted as soon as the process is finished.
As an apology for the inconvenience, the following compensation has been sent to your Mailbox.
Please be sure to claim it by Aug. 9, 4:59 PM PDT / 11:59 PM UTC.
* Reward:
Starbits x300
* Compensation:
Plugin Ticket x10
Keep & Reroll Ticket x3
- Reward Claim Period:
Available until Aug. 9, 4:59 PM PDT / 11:59 PM UTC
We will carefully review our processes to prevent similar issues from occurring in the future.
Thank you for your understanding.
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