Known Issues(+9/4 Updated)
Hello, Adventurer. This is SealM on CROSS.
The Known Issues section focuses on the major issues that have significantly impacted
the game and community, and which our team is actively addressing.
Please note that while we aim to cover the most impactful issues,
this list will not encompass every reported issue.
Check back regularly for updates on the status of these issues and information
on resolved issues, or any new issues that may have been added.
We sincerely apologize for any inconvenience caused.
[Known Issues]
Details | Status | Date |
| An issue where the remaining time in Rascal Rabbit Land may occasionally reset. | On Progress | September 4, 2026 |
| An issue where Boss not appearing in World Boss content. | Resolved | September 4, 2026 |
[Resolved Issues]
Details | Resolved Date |
| The issue where the Shiltz Pass menu could not be accessed has been fixed. | Mar 19, 2026 |
| Resolved an issue where players were intermittently expelled when attempting to claim the 4-week login reward on the AMERICA server. | Mar 21, 2026 |
| Resolved an issue where the game crashes when launching on iPhone 13 | Mar 21, 2026 |
| Resolved an issue where coupon codes cannot be entered in certain situations. | Mar 21, 2026 |
| Level achievement progress is now counted correctly. | Mar 26, 2026 |
| Resolved an issue where the summon screen does not display properly under certain environments and settings. | Mar 26, 2026 |
| An issue has been identified where players may be intermittently expelled when entering the Tower of the Sage while being attacked with Counterattack Settings set to ON. ※ Please try to enter while in a non-combat state whenever possible. | April 2, 2026 |
| An issue has been identified where the prices of Limited Packages are incorrectly displayed as $0.11 on the Windows version. ※ This is a display issue only, and we are working to resolve it as quickly as possible. | April 2, 2026 |
| An issue has been identified where Korean text is displayed when a pet is obtained as the result of a single pet synthesis. | April 2, 2026 |
| Abnormal display of the Shiltz ranking end time | April 13, 2026 |
| An issue where tapping the top currency HUD in-game and pressing the “+” button next to the currency does not redirect to the shop. | April 16, 2026 |
| Missing rewards issue occurring in Growth Dungeons | April 21, 2026 |
| Combo accumulation and Fever gauge charging are now functioning properly. | April 23, 2026 |
| Issue where Rift daily quests cannot be claimed. | April 24, 2026 |
| An issue where the description and icon of the “Equipment Protection Package” are displayed incorrectly in the Web Shop. | May 06, 2026 |
| An issue where abnormal effects may occasionally occur upon death during gameplay. | May 7, 2026 |
| An issue where Stage Protection Crystal is not displayed in the Mileage Shop. | May 21, 2026 |
| Issue where the items in the Arcane Stone Box obtainable from the Tower of Sage are incorrectly configured. | May 26, 2026 |
| Fixed an issue where some Lv. 100+ equipment displayed Max Enhancement Level as 17. | May 27, 2026 |
| An issue has been confirmed where the price of the “Energy Extraction Stone x10” item in the Weekly Package is displayed incorrectly. | May 28, 2026 |
| An issue where Costume Synthesize is displayed as Combine in the iOS environment. | June 18, 2026 |
| An issue where the level restriction requirement for Shiltz Ranking is not displayed properly. | June 11, 2026 |
An issue where the World Boss Ranking popup may incorrectly indicate that Adventurers ranked below 100th place are eligible to receive ranking rewards. | June 29, 2026 |
An issue where some Chocolate Item and 100-Day Bait were not removed properly. | July 9, 2026 |
| An issue where Shiltz Ranking Point Acquisition History does not show acquisition source. | July 13, 2026 |
| An issue where the daily SealTalk gift sending limit does not reset if the player is online at the daily reset time. | July 16, 2026 |
An issue where the Field Boss Full Crack Crab grants fewer “Field Boss Subjugation Box” than Darkened Gariel. | August 4, 2026 |
| An issue where an infinite loading screen may occasionally occur when purchasing items on iOS devices. | August 6, 2026 |
| Shiltz Ranking Point icon displayed in the Dimensional Rift Conquest Event missions. | August 20, 2026 |
| An issue where Character CP may display as 999,999 or as the CP of the previously accessed character. | August 20, 2026 |
| An issue where players may be unable to attack enemies after participating in World Match. | August 28, 2026 |
An issue where an error popup may appear when attempting actions such as sending a party invitation to an Adventurer currently participating in World Match on iOS. | August 27, 2026 |
An issue where a popup stating that the attempt failed may appear when using Auto Dispatch during World Match on iOS. | August 27, 2026 |
| An issue where HotKey setting for Windows environment does not operate properly. | August 24, 2026 |
| An issue where fever gauge does not fill up properly | August 20, 2026 |
To ensure continuous improvements, we are actively reviewing your feedback and reports
and sharing them with the relevant teams.
If you encounter any errors or unusual issues while playing the game, please report them through Customer Support.
We will do our best to provide a more stable and enjoyable gaming experience.
Thank you.