Known Issues
Greetings, Adventurers of R.O.H.A.N.2 Global
We would like to inform you of the known issues currently occurring in the game.
checking > In Progress > Completed
Issue | Status |
|---|---|
| Issue with not receiving subscription or purchased items | checking |
| Game freezing during quest progression | Completed |
| Graphics appearing broken/distorted | Completed |
| The game cannot be started.(Error Code: 200 - 123 - 2) | Completed |
| The download starts, but the screen freezes and the process keeps repeating. | Completed |
| Can't see start button when login the game | Completed |
| Progress cannot proceed due to an error (-2) | checking |
| Exiting due to an error (1) | checking |
| Filed to download the game file (Error code: 200 - 108 - 6) | Completed |
| Tutorial Quest Issue | Completed |
| Unable to access the web shop, purchase products, or claim pre-sale Rubies on PC/mobile environments. | Completed |
Issue with the item descriptions
-Daily Benefits Package (Pet) -Daily Benefits Package (Mount) | Completed |
| CROSS RAMP Issue on Android 14 Resolved | Completed |
| Server list do not appear in certain languages. | Completed |
| Login error “HIVE Platform response error” | Completed |
| Certain items purchased through Next Market were not delivered properly. | Completed |
- - Issue with not receiving subscription or purchased items
closing the game and attempting to reconnect several times may restore communication, and the items should be delivered normally within 24 hours. If the items are still not delivered even after multiple reconnection attempts and 24 hours have passed, please contact our Customer Support Center.
- - Game freezing during quest progression
- This is an environment where delay issues may occur due to the distance between the region and the connected users. We recommend reconnecting.
- - Tutorial Quest Issue
- The Tutorial Quest issue has been resolved on both PC and mobile versions.
- - The game cannot be started.(Error Code: 200 - 123 - 2)
- Filed to download the game file (Error code: 200 - 108 - 6)
If the issue continues, and neither of you are able to start the game, we recommend rebooting your PC, uninstalling the game from the Control Panel, and then reinstalling it.
- - Regarding Next Market (web shop)
[Click here]
- CROSS RAMP Issue on Android 14 Resolved
We are pleased to announce that the issue affecting CROSS RAMP on devices running Android 14 or higher has now been successfully resolved. The latest updated version of the app is officially available. Please update to the newest version via the Google Play Store to ensure that the feature functions correctly.
- - Server List Display Issue
Fixed an issue where the server list was not displayed correctly in certain languages.
- - Login error “HIVE Platform response error”
The issue that caused some players to be unable to access the game has now been resolved.
* For Android players: Please visit the Google Play Store and download the latest version of the game.
* For PC players: Please restart the Launcher to download the latest patch.
After completing the above steps, please try logging into the game again.
* For iOS, we will provide an additional announcement once the update becomes available on the App Store.
- Certain items purchased through Next Market were not delivered properly.
This issue has now been resolved, and items can be purchased and received normally.
For users who did not receive their items, the missing items have now been delivered correctly.
If you are currently logged into the game, please log out and log back in, then check your in-game mailbox.
We will do our best to create a more stable gaming environment.
Thank you.