Known Issue as of Aug. 26 (Updated as of Aug. 28, 04:35 AM UTC)
Hello, Summoners!
We would like to inform you of the known issue confirmed as of Aug. 26.
We apologize for any inconvenience this may have caused and promise to resolve the known issues as quickly as possible.
Please read on for more details.
■Known Issues
1. An issue where the Saja Reaper Portal's image is incorrectly displayed as Fairy Cave on certain devices.
- This occurs for players who have participated in the Zanmang Loopy event.
- Please note that the gameplay itself runs correctly with the Saja Reaper theme—this issue only affects the entry image.
- Once the Zanmang Loopy event ends on Aug. 28, 12:00 AM UTC, the Saja Reaper Portal will be displayed normally for all players.
2. An issue where the number of Sparkles obtained when scrapping Kain's Unique or higher Gear is set incorrectly. (Updated as of Aug. 27, 13:00 PM UTC)
This issue will be fixed in the 1.8.5 update. Until then, please refrain from scrapping any pieces of Kain's Gear.
- For those who scrapped Kain’s Gear before the 1.8.5 update, the missing Sparkles will be distributed collectively once the update is released.
If you would like to receive them earlier, please contact our Customer Support. (Updated as of Aug. 28, 04:35 AM UTC)
We apologize for any inconvenience this may have caused.
We're committed to providing you with an even better gaming experience.
Thank you for your understanding.
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