[Notice] Information on Known Issues on December 18 (Thu) (Square Fix)

Hello,
This is Dragon Village Collection.
Information on Known Issues on December 18 (Thu).
We apologize for the inconvenience caused, and please check the details below.
■ Details
1. Square and Chat Issues
- Issues related to Square access and chat usage have been identified, and investigation and fixes are currently in progress.
- Until the issues are resolved, Solo Play Mode will be applied when using the Square, and chat will be unavailable.
- Other Square content can be used normally.
* Please note that some features were announced as disabled through a notice on December 17 (Wed).
■ Additional Notice – December 19, 2025 04:00 (UTC)
- The Square and chat issues have been fixed.
- After reconnecting, Solo Play Mode will be lifted and chat will be available.
2. Santa’s Present Event Acquisition Source Issue
- An issue has been identified where dragons obtained from Santa’s Present are incorrectly displayed as being obtained from the Ice Star Planet.
- Please note that this will be corrected to the proper acquisition source through a future fix.
3. Special Compensation Distribution Issue
- An issue has been identified where the compensation sent regarding the Card Pack Special Form policy was not properly distributed outside the East Asia servers, and is currently being fixed.
- We plan to ensure that the compensation can be received within today, so please wait a little longer.
We are preparing to resolve the confirmed issues as quickly as possible. We sincerely apologize for the inconvenience and confusion caused.
We will continue to strive for a more stable service.
Thank you.
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