Customer Support Operations: September 24, 2026โSeptember 27, 2026
Hello, Tamers!
This is GM Nuri from Dragon Village 3!
Thank you for always being part of Dragon Village 3.
Here is a guide to our customer support operations during the Chuseok holiday. ๐ฌ
In Korea, where HIGHBROW, the company behind Dragon Village 3, is based,
the Chuseok holiday runs from September 24 (Thu) to September 27 (Sun), 2026.
Chuseok is a Korean holiday when families and loved ones gather to share gratitude and affection.
Our customer support team will continue to receive and respond to inquiries during the holiday.
However, we will prioritize payment inquiries and major issues that significantly affect gameplay,
so responses to other inquiries may take longer than usual.
Inquiries that remain unresolved during the holiday
will be reviewed and answered in order starting September 28, 2026 (Mon).
To minimize the inconvenience for Tamers waiting for assistance,
we will review and respond to your inquiries as quickly as possible.
We appreciate your understanding regarding possible delays in our responses,
and we hope all Tamers have a wonderful time with Dragon Village 3.
Thank you.
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