Apology and Compensation for Push Reward Delivery Issue
Hello, Tamers!
This is GM Nuri from Dragon Village 3!
We apologize for the inconvenience with push rewards
and would like to share details of the fix and compensation.
Please see below for details.
▣ Known Issue
① Push Rewards Not Being Delivered
- We have confirmed that Tamers who were already logged in when push rewards were distributed did not receive them if they neither checked their Mailbox nor logged in again before the reward claim period ended.
- We sincerely apologize to the Tamers who were inconvenienced by not receiving the rewards they should have received.
■ Resolution Details
- This issue was fixed in the update on September 17, 2026 (Thu).
- With this fix, push rewards will be delivered correctly while you are logged in, even if you do not check your Mailbox.
■ Compensation
- We apologize for the inconvenience and will provide the following compensation to all Tamers as a token of our apology.
- Compensation: 1,500 Diamonds, 15 Time Capsules (7 Days), 5 Fatigue Potions (7 Days)
- Compensation will be distributed in batches throughout today.
We apologize for the inconvenience.
We will work harder to provide a more stable service.
Thank you.
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