Notice on Measures for Connection Issue in Certain Environments
Hello, Tamers!
This is GM Nuri from Dragon Village 3!
We would like to inform you about the measures taken for the connection issue that occurred after the update.
Please check the details below.
▣ Notice on Measures for Connection Issue in Certain Environments
■ Issue Details
- An issue occurred where some Tamers were unable to access the game normally in certain connection environments.
■ Action Details
- The connection issue has been fixed through several patches applied today.
- We have confirmed that this issue has been resolved as of now.
- If you still cannot access the game normally, please completely close the game and restart it to check whether you can access it.
- If the connection issue continues after restarting the game, please contact the in-game Customer Support with your device information and a screenshot of the error screen attached.
■ Compensation Details
- We apologize for the inconvenience caused by the connection issue.
- We plan to provide apology compensation to Tamers who experienced the issue.
- Eligible Recipients: Tamers who experienced the connection issue
- Compensation: Diamonds x3,000
- The compensation is scheduled to be sent to your Mailbox on July 10 (Fri).
We apologize for the inconvenience caused while using Dragon Village 3.
We will continue working to provide a more stable service.
Thank you.
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