Greetings, this is the MLB 9 Innings Rivals operation team.

Regarding the previously announced abnormal league mode play, we have conducted a comprehensive investigation into the issue. Please read below for additional details.
 

■ Abnormal Play Details
- Repetitive play by setting the league mode difficulty abnormally through a specific path.
- The first account started to play abnormally on Aug. 26th. More accounts followed after Aug. 28th, and we have confirmed 479 accounts with abnormal play.

Our team considers the intentional repetition of abnormal play, despite knowledge of the abnormal system in the game, to be a significant matter.

In accordance with the system error, flaw use, and abusing policy, the following sanctions were applied to the affected accounts.

■ Sanction Details

Abnormal play abuse account - Suspension for 22 days

(15 days for system errors and bugs, 7 days for abuse)

*Users who have changed their username have been identified and we have updated the list of users with the updated username.

* We've confirmed users who changed their username while preparing for sanctions. These users are included in the 480 accounts that have been sanctioned.

We intend to recover as many currencies and items acquired through abnormal play via additional measures during the sanctions period as possible.

We apologize for any inconvenience this issue has caused, and we will be providing the following as a token of apology.
 

■ Compensation Details

• - Item: PRIME PACK x1, STAR x1,000, BALL x300 
• - Collection Period: Aug. 30th 10:00 AM - Sep. 5th 10:59 AM [EDT]

※ Please claim your compensation from the Inbox.

MLB 9 Innings Rivals will continue to do its utmost to provide a more comfortable gaming environment by enhancing monitoring of abnormal behavior and abuse that compromises the fairness of the game.

Thank you.