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Frostpunk: Beyond the Ice

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04/18 Temporary Maintenance Notice(Completed)

Greetings Captains!


A temporary maintenance is scheduled from 04/18 23:30 PDT to address ongoing issues in the game.

Please note that game access will be temporarily unavailable during this period.


■ Temporary Maintenance Schedule




04/18 23:30 - 04/19 01:00 PDT (UTC-7)

04/19 02:30 - 04/19 04:00 EDT (UTC-4)


04/19 07:30 - 04/19 09:00 GMT (UTC+0)


04/19 14:30 - 04/19 16:00 PHST (UTC+8)


■ Maintenance Details

- An issue where the HEAT Pass and 30-Day Login would reset abnormally under certain conditions will be fixed.

 · For captains whose HEAT Pass has been reset abnormally, the HEAT EXP earned before the reset and an item that can reactivate the purchased Heat Pass will be sent to the mailbox after the maintenance.

 · For captains whose 30-Day Login has been reset abnormally, compensation for the days not received due to the reset will be sent to the mailbox sequentially after the maintenance.


▶ Maintenance Compensation

- Compensation: Shilling x200, Production Speed Up x5, Construction Speed Up x5

- Claim Period: After Maintenance - 04/20 01:00 PDT


■ Note

- Game access will be unavailable during maintenance, and any schedule adjustments will be communicated through this notice.


We apologize for any inconvenience caused in resolving the issues

and assure you that we are doing our best to provide a seamless gaming experience.


Thank you.

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