Dark Slayer

Q: What are the minimum requirements for installing the game?
A: To enjoy the game smoothly, your device must meet the following minimum requirements: Android 7.0 (Nougat) or higher with at least 4GB of RAM.

Q: My account keeps on disconnecting from the server. What should I do?
A: Try out the following if you’re experiencing disconnections:
1. Restart your device and try reconnecting to Dark Slayer
2. Reconnect to your internet network.
3. Try switching to an alternative internet connection in case there are any communication problems between the game server and your service provider.
4. Close all applications running in the background of your device.
If you continue to experience disconnections even after trying out the recommended solutions above, you may contact Customer Support by sending a ticket via in-game through 'Options' > Player Info/Settings> Customer Service' to let them know of the problem.

Q: My game is too lag. What should I do?
A: You may remove some game feature for smooth gaming experience.
Simply go to 'Options or Gear icon settings> 'Game setting tab> Turn Off all the feature that you do not need and choose your desired resolution and frame. Make sure to click the "Save" button.

Q: How to download Dark Slayer in Huawei AppGallery?
A: To download Dark Slayer from Huawei AppGallery, follow these steps:

1. Open Huawei AppGallery: Launch the AppGallery app on your Huawei device.  
2. Search for Dark Slayer: In the search bar at the top, type in "Dark Slayer" and press search.
3. Select the Game: From the search results, find the DarkSlayer game and tap on it to open the game's page.
4. Install: Tap the "Install" button to begin downloading the game. The app will automatically start installing.
5. Open the Game: Once installed, you can tap "Open" to start playing the game.
If you can't find it, make sure that your Huawei AppGallery is up to date, and try searching again.

Q: What should I do if the game crashes on startup?  
A: If the game crashes on startup, try the following troubleshooting steps:  

1. Check Device Compatibility – Ensure your device meets the minimum system requirements.  
2. Link Your Account – Before clearing cache or reinstalling, make sure your account is linked to avoid losing progress.  
3. Clear Cache – Go to Settings > Apps > [Game Name] > Storage > Clear Cache.  
4. Update the Game – Make sure you have the latest version installed from the official store.  
5. Restart Your Device – A simple restart can free up system resources.  
6. Reinstall the Game – If the issue persists, uninstall and reinstall the game.  

If the problem continues, contact customer support with details about your device and error messages.

Q: Why does the chat stop when a player's internet connection changes (e.g., from Wi-Fi to 5G)?

A: This happens when a player's internet connection changes during a chat session. Our team is aware of this and is currently investigating the issue.