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[Notice] Known Issues Notice (Fixed on Dec. 9, 2:00 AM EST)

 

Please read below for details on the known issue after Dec. 8

 

[Dec. 8 Known Issue]

1. (EAST Server) An issue where the cumulative purchase reward for Skill Progression Premium Packages on sale since Dec. 8, 10:00 AM EST is not being reset (Fixed on Dec. 9, 2:00 AM EST)

  → (Dec. 9, 2:00 AM EST) Fixed an issue where the purchase history of Skill Progression Premium Packages sold in September did not count toward the cumulative purchase history.

  → The previous purchase history will be reset after the server patch for those with a purchase history, and today's purchase will count toward the cumulative purchase properly.

  ※ The cumulative purchase count for those without a previous purchase history is being counted properly.

  ※ Additional data will be downloaded during the server patch.

 

- The sale of the package was suspended temporarily on Dec. 8, 9:05 PM EST to fix the issue. 

  → The sale of Skill Progression Premium Package will resume on Dec. 9, 2:00 AM EST.


We apologize for the inconvenience and will resolve the issue as soon as possible.

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