Service Satisfaction Survey Event Notice
Greetings Captains!
We hope you are all enjoying the Early Access for <Frostpunk: Beyond the Ice>.
In order to provide a better service by collecting your valuable feedback during the Early Access, we'll be
holding a Service Satisfaction Survey Event.
Please read below for more info.
◈ Service Satisfaction Survey Event Notice
▶ Event Period
Region | Schedule | |
US | Feb. 14th 17:00 PST (UTC-8) - Mar. 14th 18:00 PDT (UTC-7) Feb. 14th 20:00 EST (UTC-5) - Mar. 14th 21:00 EDT (UTC-4) | |
UK | Feb. 15th 01:00 - Mar. 15th 01:00 GMT (UTC+0) | |
PH | Feb. 15th 09:00 - Mar. 15th 09:00 PHST (UTC+8) | |
▶ How to Participate
① You can participate in the survey via the link below.
[Service Satisfaction Survey Link]
▶ Event Reward
Category | Number of winners | Reward |
Survey participation | All participants | Production Speed Up x10, Selective Daily Necessities Supply x10, Selective Craftwork Supply x10 |
Sincerest feedback | 5 winners through a draw | Brass x500 |
Random draw winners among participants | 10 winners through a draw | Shilling x700 |
* Draw winners will be announced via a winner announcement notice after the event ends.
▶ Event Reward Distribution Schedule
Region | Schedule | |
US | Mar. 22nd 00:00 PDT (UTC-7) Mar. 22nd 03:00 EDT (UTC-4) | |
UK | Mar. 22nd 07:00 GMT (UTC+0) | |
PH | Mar. 22nd 15:00 PHST (UTC+8) | |
* Event rewards will be distributed in the order of the schedule mentioned above.
※ Please Read
* This event is only available for participants aged 16 and above.
· Personal information will be destroyed immediately if it pertains to a minor who is below 16 years of age.
* Participation rewards will not be provided if you do not consent to the collection and use of personal
information.
* If you wish to revoke your consent for the agreed-upon personal information, you may request an
inspection, correction, or deletion through the Personal Information Protection Department.
However, in such cases, the reward may be forfeited.
* For free requests for personal information inspection/correction/deletion, please contact the
Com2uS Customer Support 1:1 inquiry for withdrawal.
* Com2uS discloses details regarding the protection of user's personal information through
the [Privacy Policy].
· For users residing in the United States/The Philippines/other countries: [Link]
· For users residing in Europe: [Link]
* Please enter your Player ID in the survey correctly. Rewards may not be sent if the provided info is
incorrect.
* The survey participation reward will be sent to your Inbox in the game. (1 per account)
· The reward will disappear if you don't claim it by its expiry date.
* Please note that the event period and other aspects are subject to change. Any changes will be notified.
* Event-related inquiries: Com2uS Customer Support 1:1 inquiry
We look forward to your participation in the event.
Thanks!
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