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Frostpunk: Beyond the Ice

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Service Satisfaction Survey Event Notice



Greetings Captains!


We hope you are all enjoying the Early Access for <Frostpunk: Beyond the Ice>.


In order to provide a better service by collecting your valuable feedback during the Early Access, we'll be 

holding a Service Satisfaction Survey Event.


Please read below for more info.


◈ Service Satisfaction Survey Event Notice


▶ Event Period




Feb. 14th 17:00 PST (UTC-8) - Mar. 14th 18:00 PDT (UTC-7)

Feb. 14th 20:00 EST (UTC-5) - Mar. 14th 21:00 EDT (UTC-4)


Feb. 15th 01:00 - Mar. 15th 01:00 GMT (UTC+0)


Feb. 15th 09:00 - Mar. 15th 09:00 PHST (UTC+8) 


▶ How to Participate

① You can participate in the survey via the link below.

[Service Satisfaction Survey Link]


▶ Event Reward


Number of winners


Survey participation

All participants

Production Speed Up x10,

Selective Daily Necessities Supply x10,

Selective Craftwork Supply x10

Sincerest feedback

5 winners through a draw

Brass x500

Random draw winners 

among participants

10 winners through a draw

Shilling x700

* Draw winners will be announced via a winner announcement notice after the event ends.


▶ Event Reward Distribution Schedule




Mar. 22nd 00:00 PDT (UTC-7)

Mar. 22nd 03:00 EDT (UTC-4)


Mar. 22nd 07:00 GMT (UTC+0)


Mar. 22nd 15:00 PHST (UTC+8) 

Event rewards will be distributed in the order of the schedule mentioned above.


※ Please Read

* This event is only available for participants aged 16 and above.

   · Personal information will be destroyed immediately if it pertains to a minor who is below 16 years of age.

* Participation rewards will not be provided if you do not consent to the collection and use of personal 


* If you wish to revoke your consent for the agreed-upon personal information, you may request an 

inspection, correction, or deletion through the Personal Information Protection Department. 

However, in such cases, the reward may be forfeited.

* For free requests for personal information inspection/correction/deletion, please contact the 

Com2uS Customer Support 1:1 inquiry for withdrawal.

* Com2uS discloses details regarding the protection of user's personal information through 

the [Privacy Policy].

   · For users residing in the United States/The Philippines/other countries: [Link]

   · For users residing in Europe: [Link]

* Please enter your Player ID in the survey correctly. Rewards may not be sent if the provided info is 


* The survey participation reward will be sent to your Inbox in the game. (1 per account)

   · The reward will disappear if you don't claim it by its expiry date.

* Please note that the event period and other aspects are subject to change. Any changes will be notified.

* Event-related inquiries: Com2uS Customer Support 1:1 inquiry



We look forward to your participation in the event.



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